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Customer Service & Support Center

Questions or Problem? Feeling a little lost? Let us point you in the right direction.

We understand that shopping for a ring can be a little bit intimidating so we've put together this page to help guide you in the right direction.

The TitaniumOnline Warranty

We stand behind the timeless beauty of all of our jewelry with a lifetime warranty.For more details (and a minimum of legalese . .. . we promise!) go here to learn more about the TitaniumOnline warranty.

Returns and Exchanges

If you’re not happy with your purchase, we want the chance to change that.Go here to learn more about returns and exchanges with TitaniumOnline, including our 90-day No Hassle Money Back Guarantee.

Shipping Policy

We work hard to get your purchase to you as quickly and securely as possible. Go here to learn more about the Titanium Online shipping policy.

Track Your Order

Keep an eye on your purchase at every step, from ordering through delivery, through TitaniumOnline’s tracking system.

Customizations Page

Our jewelers can help make your item as unique as you are. Learn more about our customization options here.

Ring Sizing

Not sure what your ring size is? This is not the time for estimates. Go here for rings sizing help and tips.

Contact Customer Service

Have an inquiry, problem, or just want to deal with a real person for your order? Go here to contact TitaniumOnline’s customer service.